Donor Charter

Donor Charter

The Charities Institute Ireland (Cii) was born out of the The Irish Charity Tax Reform (ICTR)  and Fundraising Ireland and it is the representative organisation of charities committed to creating the climate for a vibrant, independent charity sector in Ireland. They focus particularly on policy issues and the promotion of best practice and public confidence in the sector.


On behalf of the Department of Community, Equality and Gaeltacht Affairs, the ICTR developed the Statement of Guiding Principles for Fundraising. These principles were developed to put into practice requirements for all charities under the Charities Act, 2009.


The three measures of these standards are good governance, best practice fundraising and transparent financial reporting.


  • To read the ICTRs Statement of Guiding Principles for Fundraising report in full please click here.
  • To read the Charities Act 2009 in full please click here


Since these guidelines were released the fundraising team at Cork Counselling Services have developed a specific Donor Charter and a set of Guidelines for handing feedback and complaints in relation to donations from the public.


To read our Donor Charter please click here.


If you would like to make a complaint in relation to Public Donations to Cork Counselling Services please contact us at and we will be happy to deal with your issue. Should you wish to pursue the issue further, please contact the Charities Regulatory Authority.


Further information on making a complaint is available from the Charities Institute of Ireland

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